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Klara works with the following top EHRs and more

📹 Jason Miller – Schweiger Dermatology Group

Focus on patient care, automate the other stuff

Use the patient engagement platform that’s there for every step in the patient journey so your practice can provide a five-star experience.

Experience the journey

Multi-channel patient communication,
all in one place

Enable your patients to send text messages to your practice, while webchat captures online visitors. Convert call volume into secure messages with call-to-text functionality, and transcribe voicemail messages with voicemail transcription. No matter how your patients reach out, it all lands in Klara.

Mockup of a Klara web messenger
Patient communication

Enhancing the patient journey is as easy as texting

  • Allow patients to communicate on the channels they prefer, whether via phone call, text message or web messenger

  • Decrease in-office wait times with digital forms and pre-visit instructions

  • Spend more time with patients—instead of just trying to reach them—by turning calls into two-way messaging

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Klara has an 84% utilization rate in 2022 — up to 3x higher than patient portals

Team collaboration

Easy collaboration for better patient outcomes

  • Bridge communication gaps by bringing together multiple care team members into one patient thread

  • Easily triage messages with AI-powered message identification and routing

  • Connect with pharmacies, labs and other providers without sitting on hold

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Klara user interface displaying a patient and practitioner video call

health professionals used Klara in the last year


messages sent with Klara in 2022

patient NPS

earning the rank of

Mockup of a Klara web messenger

Automation so personalized it feels like a conversation

  • Engage patients by automating key touchpoints—such as personalized pre-visit instructions and patient surveys—at each step of the healthcare journey

  • Keep appointments top-of-mind and reduce no-shows with automated reminders

  • Export relevant patient messages into athenahealth with the click of a button

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No password,
email or app download required

Make it easy for patients to reach your practice. Using Klara doesn’t require a password, email or app. Security is still top-of-mind though, with two-factor-authentication (2FA) available to every patient that wants it.

HIPAA-compliant practices? Meet secure patient messaging

Send patient messages as standard texts or encrypted ones. If there’s a possibility PHI is involved, we’ll include a link directing them to Klara to help you stay HIPAA-compliant and keep their information protected.

Patient text messages won’t interrupt movie night

Give patients your textable practice number and don’t worry about your cell phone buzzing all night. Your messages will be waiting for you in Klara.

Why practice users love using Klara

Emmett Berg – Klara is a superb patient communication tool

Klara is a superb patient communication tool. ... It is unequivocally one of the best communication software applications that I have ever seen.

Emmett Berg, DO, Medical Director, Healthline Medical Group

Ready to move beyond patient communication into active engagement?

Discover how Klara can help by scheduling a personalized 30-minute demo using the link below.

Free consultation