[White Paper] How to Get More Out of Your EHR Investment with a Patient Engagement Tool
Centralize communication channels, increase provider collaboration and automate outreach workflows — all to improve patient outcomes
Free consultation.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
Use the patient engagement platform that’s there for every step in the patient journey so your practice can provide a five-star experience.
Experience the journeyEnable your patients to send text messages to your practice, while webchat captures online visitors. Convert call volume into secure messages with call-to-text functionality, and transcribe voicemail messages with voicemail transcription. No matter how your patients reach out, it all lands in Klara.
Allow patients to communicate on the channels they prefer, whether via phone call, text message or web messenger
Decrease in-office wait times with digital forms and pre-visit instructions
Spend more time with patients—instead of just trying to reach them—by turning calls into two-way messaging
Klara has an 84% utilization rate in 2022 — up to 3x higher than patient portals
Bridge communication gaps by bringing together multiple care team members into one patient thread
Easily triage messages with AI-powered message identification and routing
Connect with pharmacies, labs and other providers without sitting on hold
.webp)
health professionals used Klara in the last year
messages sent with Klara in 2022
earning the rank of
“amazing”
Engage patients by automating key touchpoints—such as personalized pre-visit instructions and patient surveys—at each step of the healthcare journey
Keep appointments top-of-mind and reduce no-shows with automated reminders
Export relevant patient messages into athenahealth with the click of a button
Make it easy for patients to reach your practice. Using Klara doesn’t require a password, email or app. Security is still top-of-mind though, with two-factor-authentication (2FA) available to every patient that wants it.
Send patient messages as standard texts or encrypted ones. If there’s a possibility PHI is involved, we’ll include a link directing them to Klara to help you stay HIPAA-compliant and keep their information protected.
Give patients your textable practice number and don’t worry about your cell phone buzzing all night. Your messages will be waiting for you in Klara.
Klara is a superb patient communication tool. ... It is unequivocally one of the best communication software applications that I have ever seen.
Discover how Klara can help by scheduling a personalized 30-minute demo using the link below.
