Easy provider collaboration for better patient outcomes

Change how your care teams and their patients communicate throughout the entire healthcare journey

22
+
thousand

health professionals used Klara
in the last year

62
+
million

messages sent with Klara
in the last year

Workflow assignment

Centralized communication and assignments

Access patient calls, texts, voicemails and webchat from one, centralized thread. Automatically route incoming messages or manually assign them between staff to encourage provider collaboration.

Klara user interface displaying a patient and practitioner video call
Klara chat user interface for communication of practitioners and patients
@
Internal notes & mentions

Sticky notes have gone digital, so you stay on track

Provide collaborative care by using internal notes on a patient thread. @Mention another staff member to explain tasks, document decisions or discuss requests before replying to the patient.

Shared inboxes

Collaborative group messaging and shared inboxes

Bring together multiple care team members within one patient conversation to bridge communication gaps or create shared department inboxes to improve response times and increase patient outcomes.

Klara user interface displaying a patient and practitioner video call
Mockup of a Klara web messenger
Team collaboration

Care team collaboration made easy

Connect with pharmacies, labs and other providers without sitting on hold. Decrease patient calls by including them in the conversation, providing visibility into the status of their prescription, results and more.

Template library

Scale communication with personalized message templates

Reduce response times with custom, shared message templates. Save staff time from typing the same message over and over by creating standard responses that pull in personalized patient information.

Klara user interface displaying a patient and practitioner video call
Workflow automation

A.I. that fits into your workflows, not the other way around

Decrease message triaging and resolve patient inquiries faster. AI-powered message identification and routing automatically assigns conversations to the right person, reducing response times.

Klara user interface displaying a patient and practitioner video call
Mockup of a Klara web messenger
Chrome extension

Access Klara without leaving your EHR

Stop switching between browser windows. Our Chrome Extension enables staff to communicate with patients over your EHR screen, providing visibility into key patient information when you need it most.

Why practice users love using Klara

Fran Saperstein – Klara has been a game-changer

Klara has been a game-changer! I have two staff members who no longer have to focus on appointment prep full-time. Now we leverage Klara’s technology, and things are much more efficient! I am making better use of our precious human resources.

Fran Saperstein, COO and PM, Center for Complex Neurology

Seamless interface with your practice’s EHR

Ready to improve how your care teams and patients collaborate?

Discover how Klara can help by scheduling a personalized 30-minute demo using the link below.

Get a demo