Change how your care teams and their patients communicate throughout the entire healthcare journey
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Access patient calls, texts, voicemails and webchat from one, centralized thread. Automatically route incoming messages or manually assign them between staff to encourage provider collaboration.
Provide collaborative care by using internal notes on a patient thread. @Mention another staff member to explain tasks, document decisions or discuss requests before replying to the patient.
Bring together multiple care team members within one patient conversation to bridge communication gaps or create shared department inboxes to improve response times and increase patient outcomes.
Connect with pharmacies, labs and other providers without sitting on hold. Decrease patient calls by including them in the conversation, providing visibility into the status of their prescription, results and more.
Reduce response times with custom, shared message templates. Save staff time from typing the same message over and over by creating standard responses that pull in personalized patient information.
Decrease message triaging and resolve patient inquiries faster. AI-powered message identification and routing automatically assigns conversations to the right person, reducing response times.
Stop switching between browser windows. Our Chrome Extension enables staff to communicate with patients over your EHR screen, providing visibility into key patient information when you need it most.
Klara has been a game-changer! I have two staff members who no longer have to focus on appointment prep full-time. Now we leverage Klara’s technology, and things are much more efficient! I am making better use of our precious human resources.
Discover how Klara can help by scheduling a personalized 30-minute demo using the link below.