Read the latest news, tips, and strategies to help drive patient satisfaction
GI Alliance to Implement Klara Solution to More than 15 Million Customers Across the Country
GI Alliance, a leader in managed gastrointestinal healthcare practices, has integrated Klara, a top patient communication and engagement platform, into its operations.
Klara Recognized as a Top Healthcare Product in G2’s 2025 Best Software Awards
Leading patient communication platform among the best in the Healthcare Products category
GI Alliance to Implement Klara Solution to More than 15 Million Customers Across the Country
GI Alliance, a leader in managed gastrointestinal healthcare practices, has integrated Klara, a top patient communication and engagement platform, into its operations.
Klara Earns High Performance Recognition in G2 Market Reports
Klara’s software solution was named a top performer in the Spring 2024 G2 Market Reports, including for best estimated ROI in the small-business results index for HIPAA Compliant Messaging.
Klara Revolutionizes Patient Intake Processes for athenahealth Users, Saving Time and Enhancing Healthcare Efficiency
The leader in patient communication and engagement is proud to introduce its groundbreaking Patient Intake feature, designed exclusively for athenahealth users.
How a Two-Way Messaging Platform Can Help Practices
In this post, we discuss the definition of two-way messaging and its benefits if you're considering a new way to communicate with patients.
Enhancing Patient Loyalty: Effective Strategies to Solve Retention Challenges
Maintaining a steady patient base is important for the success and sustainability of your medical practice. Here’s a look at important aspects of patient retention, why it’s important, and how you may be able to improve.
The Human Touch: How Personalized Patient Outreach Can Transform the Patient Experience
With an effective patient outreach strategy, you may be more likely to keep patients engaged. In this post, we outline key information about automated patient outreach and patient outreach solutions that may help you stay ahead of the competition.
Klara Named 2023 Winner of BIG Award for Business for the Second Consecutive Year by Business Intelligence Group
The patient engagement leader was recognized for the second consecutive year as a finalist for Product of the Year in the 2023 BIG Awards for Business.
Communicating with Empathy: Tips for Messaging Patients
Empathy is a critical part of patient care and communication. In this article, you’ll learn techniques for showing empathy to your patients, both in person and via two-way messages, including text messages and other messaging platforms.
The Heart of Healthcare: Putting the Patient Experience First
In this post, we show you why the patient experience matters, how to measure the patient experience at your practice and provide potential areas where you may want to consider making improvements.
Benefits of Interprofessional Collaboration in Healthcare
Interprofessional collaboration involves providers working together on a patient’s care plan. It’s a true win-win for providers and patients — and this post shows you why.
A Guide to Helping Improve the Patient Intake Process
In this blog, we show you some potential strategies to help improve the patient intake process which may lead to reduced staff burnout and increased patient engagement.