Improve how your care teams and their patients communicate throughout the entire healthcare journey
health professionals used
Klara in the last year
via Klara in 2022
Access patient calls, texts, voicemails and web chat from one, centralized thread. Automatically route incoming messages or manually assign them between staff to encourage provider collaboration.
Provide collaborative care by using internal notes on a patient thread. @Mention another staff member to explain tasks, document decisions or discuss requests before replying to the patient.
Bring together multiple care team members within one patient conversation and create shared department inboxes to bridge communication gaps and improve response times.
Connect with pharmacies, labs and other Klara network providers without sitting on hold. Decrease patient calls by including them in the conversation, providing visibility into the status of their prescription, results and more.
Reduce response times with custom, shared message templates. Save staff from having to type the same message over and over by creating standard responses that pull in personalized patient information.
Decrease message triaging and work to resolve patient inquiries faster. AI-powered message identification and routing helps assign conversations to the right team at your practice.
Stop switching between browser windows. Our Chrome Extension enables staff to communicate with patients over your EHR screen, providing visibility into key patient information when you need it most.
Klara has been a game-changer! I have two staff members who no longer have to focus on appointment prep full-time. Now we leverage Klara’s technology, and things are much more efficient! I am making better use of our precious human resources.