Klara works with the following top EHRs and more

📹
Video

We have saved hundreds and hundreds of hours of phone calls.

Jason Miller, MD, Schweiger Dermatology Group

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Focus on patient care, automate the other stuff

Use the patient engagement platform that’s there for every step in the healthcare journey to help your practice provide a better patient experience.

Experience the journey

Multi-channel patient communication,
all in one place

Enable your patients to send text messages to your practice, while webchat captures online visitors. Convert call volume into secure messages with call-to-text functionality, and transcribe voicemail messages with voicemail transcription. No matter how your patients reach out, it all lands in Klara.

Klara patient communication messaging UI mockup
Mockup of a Klara web messenger
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Patient communication

Communicate with patients on their preferred channel

Klara offers easier, faster communication for both patients and practices.

  • Connect via text, web chat, and phone

  • Enable patients to self-schedule appointments and easily start message conversations

  • Have patients submit forms online without needing a patient portal, username or password

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84%

Klara had an 84% utilization rate in 2022 — up to 3x higher than patient portals

*Source
Team collaboration

Decrease manual message triaging

Help your staff respond to patients faster with intelligent message routing.

  • Automatically route patient messages to staff members – immediately

  • Create shared inboxes and @mention other staff to increase healthcare collaboration

  • Connect with pharmacies, labs, and other Klara network providers without sitting on hold

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Klara user interface displaying a patient and practitioner video call
Healthcare provider working at a computer
25+
thousand

health professionals used
Klara in the last year

68+
million

messages sent
via Klara in 2022

51
patient NPS

score across 21k patient responses
(ranking “amazing”)

Mockup of a Klara web messenger
Automation

Don’t get bogged down with manual tasks

Not all workflow automation tools are created equal.

  • Automate patient appointment reminders without losing that personal feel

  • Encourage no-shows to reschedule right from their phone

  • Send personalized pre- and post-visit instructions and follow-ups

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No password,
email or app download required

Make it easy for patients to reach your practice. Using Klara doesn’t require a password, email or app. Security is still top-of-mind though, with two-factor-authentication (2FA) available to every patient that wants it.

HIPAA-compliant practices? Meet secure patient messaging

Send patient messages as standard texts or encrypted ones. For encrypted messages, we’ll include a link directing them to Klara to help you stay HIPAA-compliant and keep their information protected.

Patient text messages won’t interrupt movie night

Give patients your textable practice number and don’t worry about your cell phone buzzing all night. Your messages will be waiting for you in Klara.

Why practice users love using Klara

Carol Hoppe – Klara helped change the atmosphere in our office from stressful and frustrating, to a peaceful environment.

Klara helped change the atmosphere in our office from stressful and frustrating, to a peaceful environment. We are no longer tied up on the phone, and have more time to help patients in the office.

Carol Hoppe, Business Manager, Medical Pain and Spine Care of Indiana

Ready to move beyond patient communication into active engagement?

Discover how Klara can help by scheduling a personalized 30-minute demo using the link below.

Free consultation

Get a live demo with our specialists

Let us understand your practice needs and show you how Klara can help

Free Demo