Automate key patient touchpoints and streamline workflows for all visit types to create a 5-star-worthy patient experience.
77% of patients think self-scheduling is important. Make it easy for them to book their appointments online via their mobile devices.
80% of patients choose providers based on convenience factors alone. Eliminate wait times by collecting intake and insurance online before a visit.
SMS appointment reminders reduce no-show rates by almost 40%. Customize and send yours automatically, including any necessary pre-visit instructions.
84% of patients say video visits improved their relationship with their doctor. Offer quality video visits within Klara that patients can easily access via a texted link (no app or login required).
A single no-show costs providers $200 on average. Get these patients (and that $200) back with an automated text asking them to re-book their visit right from their phones.
94% of patients use online reviews to choose a new doctor. Win their business by mobilizing existing patients to complete satisfaction surveys and write online reviews.
67% of first-time patients don’t come back due to lack of follow-up. Keep them engaged post-visit by sending relevant care instructions and asking how they’re doing.
Connect with your patients remotely using secure messaging and video visits that work together as one seamless experience. No login, email, or app download required for patients.
Allow patients – new and old – to chat your staff straight from your website. Increase appointment bookings and capture patient demand 24/7.
Digitize your forms so patients can complete them using their own devices. Requests are delivered by text to ensure patients actually see the message and sign the forms quickly.
Messages are automatically routed to shared inboxes, where multiple team members can respond to questions or pick up tasks that are relevant to their specific team. Individual staff members don’t get overwhelmed and patients are always taken care of.