Spend more time with patients rather than trying to reach them. Automate outreach, reduce phone volume and centralize communication for a smooth patient experience from start to finish.
via Klara in 2022
in Klara in 2022
Automate your existing touchpoints across the healthcare journey to engage patients at scale through text messaging, and enable staff to focus on improving patient outcomes.
Keep appointments top of mind for busy patients and help reduce no-shows with text reminders. Allow them to confirm, cancel or reschedule in seconds, keeping your schedule full.
Help decrease patient frustration by allowing them to initiate conversations through true, two-way messaging. Read their message, or review their chat history, to craft a thoughtful, quick response.
Engage with patients while they’re on your site. Web chat allows them to self-schedule appointments and initiate conversation with your practice while you’re already top‑of‑mind.
Give patients the option to turn their call into a text message, reducing hold times and phone volume, while clearing the lines for those that prefer to stay on or may not have cell phones.
Transcribe voicemails using cutting-edge transcription technology so your staff can select the most critical details to listen to — and skip the rest.
Reach your patients at scale. Weather happens, offices close and even doctors get sick. Broadcast messaging helps you stay on top of the unexpected and keep your patients informed.
Export relevant patient messages into your EHR* with the click of a button, keeping records updated and accurate, and eliminating time-consuming manual data entry.
*Klara connects with athenahealth, Veradigm (formerly known as Allscripts), Nextech, AdvancedMD, Greenway, eCW, GE Centricity, eMDs, ModMed and many more.
Allow your medical practice phone number to accept text messages or have us provide a number for you. Either way, you don’t have to worry about patients texting your cell phone, you'll receive all their messages within Klara.