I automate your
routine patient communication

Klara Assistant helps your practice grow by automating routine patient outreach. Send relevant messages that inform and engage your patients – without the repetitive work.

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Insurance collection & intake

Get a head start on patient intake

Klara Assistant prompts patients to take a picture of their insurance card and complete any necessary forms right from their phones. You’ll have intake completed well before the patient sets foot in the office.

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Appointment reminders

Reduce no-shows and late cancellations

Klara Assistant reminds patients about their upcoming appointments with customizable messages that communicate relevant details in a personal tone. Patient information automatically syncs on an hourly basis to ensure the right message goes to the right patient at the right time.

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Instructions

Make every visit a success by helping patients prepare

Patients are busy and won’t always remember what they’re supposed to do before an upcoming procedure or visit. Klara Assistant sends timely texts letting patients know what to expect and how to prepare, including attachments and links that help get your message across.

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Video visits

Never forget a video visit link

Klara Assistant sends patients with upcoming video visits the link to join the visit with clear, customized instructions. Attach a telemedicine consent form and get all of your pre-visit boxes checked so you can start and end the appointment on time.

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No-show engagement

Get patients back on the calendar without the back-and-forth

Klara Assistant prevents patients from falling through the cracks by sending no-shows a message with a request to book a new appointment right from their phones (no login or password required). Integration with your EHR provides the patient with real-time information on your practice's availability.

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Feedback & reviews

Show patients why your practice is the right choice

The best way to strengthen your reputation to stand out among the competition? Listen to your patients. Klara Assistant messages patients after their appointments with a quick satisfaction survey so you can get in front of any issues right away. Customize responses by score and drive patients to write online reviews.

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Follow-up

Provide better post-care service with less effort

Klara Assistant follows up with patients after a visit to send standard care instructions or ask how they’re feeling. You can confidently tell patients when they’ll receive their follow-up, and have peace of mind knowing it will get to them as expected (before things have a chance to go wrong).

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It’s like there’s two of you

Klara Assistant gets things done so you can focus on providing patients with an excellent experience (and finally leave the office on time).

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Many skills, one conversation

From automated appointment reminders to voicemail transcriptions, all patient communication is unified in a single thread, where your team can pick up on the human side of the conversation.

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Julia Tanghetti, Practice Business Director at The Center for Dermatology and Laser Surgery

With Klara Assistant, we’ve been able to automate many aspects of the patient journey in the office from pre-visit forms to post-visit patient instructions and patient feedback requests – saving time and office resources.
Julia Tanghetti

Seamlessly connected to over 50 EHR and PM systems

Automate communication across the entire care journey and keep all patient information centralized and synchronized.

It’s easy to get started. Get a live demo today!

Let us understand your practice needs and show you how Klara can help.

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