Klara Assistant prompts patients to take a picture of their insurance card and complete any necessary forms right from their phones. You’ll have intake completed well before the patient sets foot in the office.
Reduce no-shows and late cancellations
Klara Assistant reminds patients about their upcoming appointments with customizable messages that communicate relevant details in a personal tone. Patient information automatically syncs on an hourly basis to ensure the right message goes to the right patient at the right time.
Make every visit a success by helping patients prepare
Patients are busy and won’t always remember what they’re supposed to do before an upcoming procedure or visit. Klara Assistant sends timely texts letting patients know what to expect and how to prepare, including attachments and links that help get your message across.
Never forget a video visit link
Klara Assistant sends patients with upcoming video visits the link to join the visit with clear, customized instructions. Attach a telemedicine consent form and get all of your pre-visit boxes checked so you can start and end the appointment on time.
Get patients back on the calendar without the back-and-forth
Klara Assistant prevents patients from falling through the cracks by sending no-shows a message with a request to book a new appointment right from their phones (no login or password required). Integration with your EHR provides the patient with real-time information on your practice's availability.
Feedback & reviews
Show patients why your practice is the right choice
The best way to strengthen your reputation to stand out among the competition? Listen to your patients. Klara Assistant messages patients after their appointments with a quick satisfaction survey so you can get in front of any issues right away. Customize responses by score and drive patients to write online reviews.
Provide better post-care service with less effort
Klara Assistant follows up with patients after a visit to send standard care instructions or ask how they’re feeling. You can confidently tell patients when they’ll receive their follow-up, and have peace of mind knowing it will get to them as expected (before things have a chance to go wrong).
It’s like there’s two of you
Klara Assistant gets things done so you can focus on providing patients with an excellent experience (and finally leave the office on time).
From automated appointment reminders to voicemail transcriptions, all patient communication is unified in a single thread, where your team can pick up on the human side of the conversation.
Julia Tanghetti, Practice Business Director at The Center for Dermatology and Laser Surgery
With Klara Assistant, we’ve been able to automate many aspects of the patient journey in the office from pre-visit forms to post-visit patient instructions and patient feedback requests – saving time and office resources.
Seamlessly connected to over 50 EHR and PM systems
Automate communication across the entire care journey and keep all patient information centralized and synchronized.
It’s easy to get started. Get a live demo today!
Let us understand your practice needs and show you how Klara can help.