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What do patients really think? It’s time to find out.

What do patients really think? It’s time to find out.
What do patients really think? It’s time to find out.

The best way to learn what patients really think is to ask them.

So that’s exactly what we did. Download your free copy of Klara’s “Patient Experience Report: What Patients Really Think” to discover what we learned.

Our study of 2,000 people revealed:

  • Patients’ appointment scheduling preferences
  • Impactful ways to attract and retain patients
  • How patients like to communicate post-visit
  • What types of pre-visit technology patients prefer

Data collected from our survey can help you better understand what brand new patients expect from your practice — and how to encourage them to come back for future visits.

Find out if your practice is giving patients what they really want by taking our Patient Experience Quiz.

9 in 10

believe it’s at least somewhat important that their doctor uses the latest technology*

of patients

get frustrated when they call and have to wait to be called back*

of patients

place importance on text reminders for appointments*

Klara helped change the atmosphere in our office from stressful and frustrating, to a peaceful environment. We are no longer tied up on the phone, and have more time to help patients in the office.

Carol Hoppe, Business Manager, Medical Pain and Spine Care of Indiana

*See survey questions 8, 16 and 29 in the Report Appendix. Data reflected is a combined statistic of ‘very important’ and ‘somewhat important’, ‘very likely’ and ‘somewhat likely’, or ‘strongly agree’ and ‘somewhat agree’ as applicable.

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