From Call Chaos to Calm Practice: Streamline Your Workflow

Is your medical practice office more hectic than you’d like? If your team is juggling too much and you’re looking for ways to reduce stress, save time and improve how your office runs day to day, this session is for you. 

Join medical practice adviser Susan Fink Childs to learn key strategies for streamlining office workflows, from first patient interaction through appointment follow-up. These practical approaches are designed to help simplify processes and create a more efficient experience for your team and patients.

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You will learn how to:

• Reduce call volume and time wasted on phone tag
• Support staff with processes that help prevent burnout and high turnover
• Automate common patient communications while maintaining a personal touch
• Keep your schedule full with tools that help confirm appointments and follow up on no-shows
• Simplify how internal messages and requests are routed for faster patient responses