Read the latest news, tips, and strategies to help drive patient satisfaction
Klara Earns High Performance Recognition in G2 Market Reports
Klara’s software solution was named a top performer in the Spring 2024 G2 Market Reports, including for best estimated ROI in the small-business results index for HIPAA Compliant Messaging.
ModMed® Acquires Maker of the Klara® Practice & Patient Collaboration Platform
ModMed® has acquired Klara®, a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency.
The Rise of Contactless Payments in Healthcare
Contactless payments are a post-pandemic expectation for patients. Learn how digital payments can improve the patient experience and grow revenue for medical practices.
Collecting Payments & Credit-Card-on-File: Klara’s New Interface with modmed® Pay
modmed® Pay customers can now easily collect patient credit card information digitally, settle outstanding balances, and reduce no-shows.
How to Reduce Physician Burnout, Recruit Top Talent & Retain Medical Staff
Solving Operational Inefficiencies in Large Practice Groups
Operational inefficiencies cause issues for many large practice groups today. Learn how technology can streamline your practice and reclaim lost revenues.
Is your practice losing money?
Inefficient workflows aren’t just a waste of time. They’re also a waste of money. Things like phone tag can lead to lost revenue, lost appointments, and more. In fact, studies show that practices lose $50,000 on average every year because of …
Klara’s AI Assistant Is Learning to Help Medical Teams Respond to Patients Faster
“How can we help you today?” “Please select from the following options…” We’ve all come across prompts like these when trying to get in touch with our doctors. They’re typically followed by a long list of categories or a minutes-long preamble about …
How to Prevent Lost Appointments
Your practice’s growth depends on a full schedule and patients that actually honor their appointments. The reality is, lost appointments are all too common — and all too costly. In fact, studies have found that no-shows alone cost …
How to Streamline Inefficient Workflows at Your Practice
Traditional workflows simply aren’t sustainable if you want to grow your practice. After all, when all your time is spent managing paperwork or calling patients (which, let’s face it, typically ends in unsuccessful games of phone tag), you have …
How to Find (and Keep) Employees During A Pandemic
Your staff makes up the foundation of your medical practice. After all, your staff members are your patients’ first impression, fielding phone calls, scheduling appointments, processing intake and insurance, and more…
Data Security and HIPAA Compliance: What You Need to Know
As the healthcare industry continues to digitize, concerns around data security and HIPAA compliance are growing. Think about it: patients and providers are interacting via text, online chat, and video visits now more than ever, making personal …
How to Increase Positive Reviews for Your Practice
Did you know that 94% of patients use online reviews to choose a new doctor? Not only that, 88% will read online reviews even after they’ve been referred by a trusted source. All this to say, your online ratings could make or break the success …