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Patient satisfaction

Westside Family Medicine grows with a better patient experience & happier staff

Westside Family Medicine: Growth, Powered by Klara โ€“ Dr. Bertie Bregman and his team at Westside Family Medicine knew that the key to growth was to deliver quality care and an exceptional patient experience. But when communication overload started to overwhelm his staff, he turned to Klara.

Bertie Bregman โ€“ โ›” Communication overall has been drastically improved by Klara
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Communication overall has been drastically improved by Klara. [โ€ฆ] every time I see patients, we have to follow up on lab results. Sometimes thereโ€™s a back and forth that could be days before you actually get the patient on the phone to talk to them. Almost never will they answer on the first try. Klara simplifies the process tremendously by allowing us to just send them a message.

Bertie Bregman, MD, Westside Family Medicine

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