Why a contactless patient experience is essential to your practice’s growth
There’s no denying that healthcare as we know it has changed as a result of the COVID-19 pandemic — and that includes how you run your practice and care for your patients.
These days, patients expect convenience and safety, which includes adopting a contactless experience that allows patients to receive care virtually or in your office with minimal person-to-person contact.
In this guide, we share three reasons why a contactless patient experience is key — plus how to implement it.
place importance on follow-up communication from their practice¹
select providers based on convenience factors alone²
1 Statistics referenced from ModMed® 2022 Patient Experience Report: What Patients Really Think
2 NRC Health, “2019 Healthcare Consumer Trends Report”
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