How to Drive Practice Growth by Improving Patient Retention

Michael Rivers, MD, Senior Director, Klara

Joe Atzenbeck, LT, USN (Ret.), MHA, Chief Executive Officer, the Clinic for Dermatology & Wellness

Caleb Masterson, MD, Founder and Board Certified Otolaryngologist, ENT Center of Northwest Alabama

Melissa Ozdemir, Chief Operations Officer, Pediatric Associates of Jacksonville

Scheduling a new patient or referral is a chance to improve the financial health of your practice. But when patients don’t come back, that prospect becomes a missed opportunity.

Join our panel of healthcare experts to learn what processes, technologies, and automations they use to improve retention and decrease loss-to-follow-up. We’ll explore a variety of strategies — from appointment reminders to automated follow-ups — to drive engagement and turn first-time patients into long-term relationships.

You will learn:

How to automate manual tasks that reduce no-shows and loss-to-follow-up
How to build an online reputation that attracts and retains patients
Effective strategies for sharing post-visit instructions that empower and engage your patients
Successful ways to reach patients at key touchpoints to ensure follow-up

Can’t attend live? Register anyway! We’ll send out the recording and other resources to all registrants after the webinar.

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