The Patient-Centric Practice: Harnessing Patient Insights to Attract & Retain Patients
In Klara’s exclusive report, “What Patients Really Think,” it was found that 73% of patients say they keep a “mental scorecard” of all the things they like and dislike about a new doctor’s office. So how can your practice deliver the experience your patients are looking for?
In this 60-minute webinar with athenahealth, we dive into findings like these and look at the different stages of a patient's interactions with a doctor’s office, taking inventory of consumer perceptions and behaviors and what these may say about how patients view your practice.
In the webinar, you’ll learn:
- How to streamline the patient experience across the entire healthcare journey — from attracting patients to building long-lasting relationships
- Which digital tools patients may prefer
- How Klara’s interface with athenahealth can help you improve the patient experience and staff efficiency
Can’t attend live? Register anyway! We’ll send out the recording and other resources to all registrants after the webinar.Watch webinarWatch webinar
Check our latest webinars
What Patients Really Want: Where Does Your Practice Stack Up?
In this webinar, we’ll explore the findings from Klara’s “Patient Experience Report: What Patients Really Think” and discuss the factors that influence a patient’s decision to choose a physician as well as the key to building long-lasting relationships.
How Klara Helps athenahealth Customers Evolve Their Patient Communication
Is your medical practice juggling phone calls instead of using technology that streamlines patient communication? Watch this 45-minute webinar to discover how connecting Klara with athenahealth can help your practice consolidate all communications within one, intuitive platform. From message routing to scheduling to reminders, learn how Klara has you covered.