May 3, 2023
12 PM ET / 9 AM PT

Your Patient Has Something to Say! Are You Listening?

Your Patient Has Something to Say! Are You Listening?
Your Patient Has Something to Say! Are You Listening?

Susan Childs, FACMPE, Evolution Healthcare Consulting

Enrique Porras, Senior Director of Marketing, Klara

The delivery of care you offer today can help shape your practice tomorrow.

In this 60-minute webinar, we’ll dive into the experience of receiving care from the viewpoint of a prospective patient. We’ll observe every aspect and level of the care delivery process, from the patient’s initial impression of the facility’s curb appeal to the nuances of communication during the visit, all the way to the follow-up and claims processing. 

This comprehensive review will provide insight into how a patient truly perceives their interactions with your practice, examining the entire care journey from start to finish. Plus, we’ll provide tips to help improve your practice’s delivery of communication and engagement throughout.

In the webinar, you’ll learn:

  • How to be more aware of your patients’ experience, needs, standards and ethics
  • How to get patients more actively engaged in their own care
  • How to embed traditional patient-centered processes with newer technological advances
  • Ways to listen to your patients to create a more balanced relationship between them and your physicians

Can’t attend live? Register anyway! We’ll send out the recording and other resources to all registrants after the webinar.

Watch webinarWatch webinar
Ready to watch the webinar?
Schedule a meeting
Oops! Something went wrong while submitting the form.

Check our latest webinars

Patient Intake: Complete Your Patient Journey with Klara

Are you ready to say goodbye to endless paperwork and manual data entry? Meet Klara’s newest product for athenahealth users – patient intake.

Watch webinar

What Patients Really Want: Where Does Your Practice Stack Up?

In this webinar, we’ll explore the findings from Klara’s “Patient Experience Report: What Patients Really Think” and discuss the factors that influence a patient’s decision to choose a physician as well as the key to building long-lasting relationships.

Watch webinar

How Klara Helps athenahealth Customers Evolve Their Patient Communication

Is your medical practice juggling phone calls instead of using technology that streamlines patient communication? Watch this 45-minute webinar to discover how connecting Klara with athenahealth can help your practice consolidate all communications within one, intuitive platform. From message routing to scheduling to reminders, learn how Klara has you covered.

Watch webinar