2021 Klara Patient Communication & Engagement Survey Report
Communication is at the core of the doctor-patient relationship, but it's also one of the biggest problems for medical practices today. That’s why Klara teamed up with a market-leading, independent research firm to uncover the industry’s biggest pain points when it comes to patient communication and engagement.
In the report, you’ll gain access to exclusive industry insights on the specific challenges and preferences that medical practices face, in particular, how they relate to their three strategic priorities: improving quality of care, improving operational productivity, and improving revenue growth.
place importance on text reminders for appointments*
missed appointments because they did not receive a reminder*
Communication is at the core of the doctor-patient relationship, but it’s also the biggest problem.
* Statistics referenced from ModMed® 2022 Patient Experience Report: What Patients Really Think
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