🗎
White paper
Revenue

7 Ways Better Patient Communication May Help Improve Your Bottom Line

These days, patients want a convenient way to communicate with their providers — whether to schedule an appointment, submit intake forms, follow-up on test results, and more.

By making simple fixes to the way you communicate with patients, you may help improve the patient experience, all while potentially saving time and reducing costs. In this white paper, we dive into seven such fixes, including why you need them and how to implement them.

67%
of patients

are more likely to use chat over calling to make appointments or request lab results¹

96%
of patient complaints

are about poor communication and service²

1 Statistics referenced from ModMed® 2022 Patient Experience Report: What Patients Really Think
2 Vanguard Communications

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