Increasing Healthcare Access: How Real-Life Practices Connect With & Retain More Patients

With the top patient complaints in today’s healthcare landscape revolving around patient communication and customer service issues, medical practices should be looking for technical solutions that streamline patient interactions, while also improving the quality of care provided. 

In this 45-minute webinar, Joe Lopez, VP of Product at Klara chats with Melissa Ozdemir, Practice Manager at Pediatric Associates of Jacksonville about how their practice uses Klara and athenahealth to increase patient accessibility by converting redundant phone calls into convenient, secure text messages — ultimately eliminating communication barriers and improving operational efficiency.

What you’ll learn

• How secure, two-way messaging provides convenient communication patients demand
• How automating your practice’s patient engagement can streamline staff workflows and save up to three hours a day per staff member
• How Klara’s conversational patient engagement platform eliminates communication barriers, increases patient accessibility, and boosts revenue growth